Published 12/31/2013 at 1:21am UTC
Page viewed 62162 times
Use SecureVideo in your home or office, on your computer, tablet, or smartphone. See below the system requirements for our 2 videoconferencing engines: Zoom and One-Click.
If you are unsure which platform you are using, check the lower left hand corner of your waiting room page to see if the button says "Install Zoom" or "Test One-Click".
If you are on a dashboard, and the session shows "One-Click" on the meeting panel or page, then it is a One-Click session.
Please note that video quality is affected by camera resolution and device processor, as well as bandwidth and connectivity strength.
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Computers
macOS X with macOS X (10.11) or later
Windows 10 or later. (Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.)
Chrome OS
Tablets
Windows tablets running Windows 10, 8.1 or Windows 8. Not compatible with Windows tablets running Windows RT or Windows S.
Phones
iPhone 6S and later, running iOS 13.0 or higher.
No
Android phones running 6.0x or later.
Recommended internet speeds:
1080p HD Video
3,800kbps up / 3,000kbps down
Speaker View: 3,800kbps up / 3,000kbps downGallery View: 2,000kbps up/down (up to 25 video tiles), 4,000kbps (up to 49 views)
720p HD Video
1,200kbps (up/down)
Speakerview: 2,600kbps (up) / 1,800kbps (down)Gallery View: 2,000kbps up/down (up to 25 video tiles), 4,000kbps (up to 49 views)
Standard Video
600kbps (up/down)
Speakerview: 1,000kbps (up) / 600kbps (down)Gallery View: 2,000kbps up/down (up to 25 video tiles), 4,000kbps (up to 49 views)
*Zoom group calls can allow up to 300 participants (including the host).
One-Click is an install-free technology that runs within your browser window, so the requirements below will list specific, common browsers on different operating systems.
Android
Chromebook
iOS (iPhone/iPad)
Linux
macOS
Windows
*Only Edge with the Chromium engine is supported. Legacy Edge with the EdgeHTML engine is not supported.
The recommended bandwidth is 1,000kbps upload and download.
This article was last reviewed by our Support team on June 10, 2023.